The Beijing-Hankou Railway Bureau manual customer service hotline and the nationwide toll-free customer service hotline accept train ticket changes, refunds and train ticket reservations (single tickets) return tickets) long-distance tickets) joint journey tickets) group tickets). With the validity and order number, go to the window designated by the staff to pick up the ticket. After the customer pays the ticket, he must contact the ticket booking staff to verify the customer's ticket payment. Tickets can be reserved for customers. After the customer has paid for the ticket, they must contact the ticket booking staff to verify the customer's ticket payment. The registered customer's validity
The customer can use the validity and order number to pick up the ticket at the window designated by the staff, or have the ticket delivered to their door. Special statement: Please abide by the company's rules and regulations on how to make a refund on the official website. All users who inquire about the acceptance business must abide by the procedures
Please abide by the rules and regulations for electronic train tickets of the Passenger Transport Department of the General Railway Administration. All users who book tickets through the official website must provide authentic, valid and contact information. The staff will successfully place an order for your electronic train ticket
and then provide you with the designated account of the Ticketing Section of the Passenger Transport Department of the General Railway Administration to pay for your ticket. After we receive the ticket payment, we will send you your electronic train ticket order number via email or SMS. You can check your boarding information on the official website or Xintianyou website according to the electronic train ticket order number issued to you. Passengers who book tickets must present valid tickets in person and go to the train station to pick up tickets minutes in advance. Passengers must pay the ticket and place the order within minutes, otherwise the system will freeze or cancel the electronic train ticket you booked. Pay within the credit period. The payment method is bank transfer over the counter. Hangzhou Daily (Reporter Dong Zhe, Correspondent Wen Momo) The reporter learned from the railway station yesterday that during the Spring Festival this year, the railway station will still use the method of telephone booking and on-site ticket collection for ticket sales. Rest assured
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Beijing-Hankow Railway Bureau manual customer service phone number